Company Response Review Report Review
Adequate service, questionable business ethics.

Eric Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/8/2013 10:58:00 AM
Solid B for the job. Though the cost ended up being a bit higher than the original estimate, the car was picked up and delivered on time across the country with no more problems than soap and a hose-down could solve. However, Magic Carpet's policy is to prompt customers to give good reviews by providing a raffle incentive for a refund if positive (or 5 star) review is given and its agent continued contacting me inconveniently even when I expressed that I did not wish to be contacted about this. I have no trust for a company which actively works to inflate its image unfairly and out of proportion to the quality of service in order to garner more business for itself, and therefore to deprive potential customers of better service by a more honest company. Please be wise to these underhanded tactics.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Oregon
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1000119
Quote or Order Cost:
$1190

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/8/2013 8:27:00 PM
Eric so glad your transport went so well, and if i can help in the future just let me know . With regards about our promotion , We try to give back to our customers that can spend a few minutes of there day to leave a honest review. I just wanted you not to miss a great chance to win back your cost of the transport . Again i wish you and your family well and you have my phone # if i can help just let me know . Thanks Casey J