Company Response Review Report Review
Fantastic Experience

Erin Balch Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/18/2013 2:48:00 PM
Moving across the country is already really stressful, and shipping the car was just part of it. I found Magic Carpet Auto Transport here on Transport Reviews and after the first call I decided to go with them. Customer service is top-notch, my pick-up was almost cancelled because of communication issues on my end (my phone wasn't letting calls or messages through) I called Sue the morning it was 'supposed' to be picked up and she immediately got into action to find a solution. I am a business owner myself and the pleasant, genuine and supportive customer service that Sue provided impressed me tremendously. Go with them and you'll be glad you did.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1000671
Quote or Order Cost:
$1225

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/18/2013 4:35:00 PM
sue@magiccarpetautotransport.com 360-853-2830 Hi Erin, Your lovely review is sincerely appreciated. Sometimes things can go awry at the last minute in this business but we try very hard to fix it when it does...I do recall finally taking a breath when the new carrier was found. haha Again, many thanks, Sue