Company Response Review Report Review
Magic Carpet was great!

Gail Heaslip Submitted this review about Magic Carpet Auto Transport
Review made Live: 9/8/2013 8:15:00 AM
Although there were big problems with the carrier (car didn't get loaded on a truck for 10 days), Magic Carpet rep Jeff was terrific. He went out of his way to make things right, even paying for a rental car for us while we waited for the car to be delivered. He was also great about follow-up, calling to let us know what was happening and even calling to make sure that the car got there in one piece. I'd use him again and recommend him highly. He could give many a lesson in customer service!
Shipment Details
Origin State:
Connecticut
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1003755
Quote or Order Cost:
$1300

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/8/2013 11:27:00 AM
5 STAR SERVICE FROM JEFF - 360-853-2829 jeff@magiccarpetautotransport.com CALL OR EMAIL JEFF FOR A FREE QUOTE Thanks for the nice review Gail. Even though I was not legally obligated to help out with the rental car, I felt it was the right thing to do. All the other stuff is just good customer service.