Company Response Review Report Review
Shipment of car from Santa Fe, NM to East Sandwich,MA

Satish Shourie Submitted this review about Magic Carpet Auto Transport
Review made Live: 12/5/2013 10:08:00 AM
Paid $250 more for having extra shipping items in the car of which I should have been informed of the cost by the pickup company to have the money ready at the time of delivery. I was informed of the extra cost but not the amount.
The car was not picked up from Santa Fe as contracted but had to be driven to Albuquerque for transportation. The driver had a flat tire on the way and was late by two days. Really, I should request for a little refund for driving to Albuquerque.
Overall I have no complaints and I would use the service again if needed.
Satish
Shipment Details
Origin State:
New Mexico
Pickup:
Late
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3002392
Quote or Order Cost:
$1330

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 12/17/2013 6:40:00 PM
Kimberly@Domesticautotransport.com 360-853-2814 DOMESTIC AUTO TRANSPORT PLEASE CALL OR EMAIL ME ANYTIME FOR A FREE QUOTE! Satish, I am sorry that you had to pay extra for the personal belongings, but you were warned that transportation of personal belongings is at your own risk and at the drivers discretion. As for changing the pick up location, the driver and Kumar made those arrangements. We did not ask the driver to change the pick up locations. Again I am sorry for those changes. Happy Holidays.