Company Response Review Report Review
Great Company with One Caveat

Nina Submitted this review about Magic Carpet Auto Transport
Review made Live: 10/8/2009 6:46:00 PM
I was motivated to use Magic Carpet from all the review I read, and my overall experience with them is positive. I would definitely use them again. Nicole was outstanding.

The only caveat I'd have is this: I scheduled my pick up almost a month in advance and thought that the date given was a firm one. But when I called in inquire two days before if we were on schedule, I was told by the person answering the phone (not Nicole) that they were still working on a pickup and that the date I'd been given was defined as "first available date," not a date certain. The actual pickup came three days later.

If I have to ship my car again, I'd definitely give a pickup date at least three days before it was urgent. We moved across country and were almost in the situation of having to leave the car behind with friends because we were scheduled to fly out, causing a little nail biting I'd rather have avoided. Otherwise, things went smoothly. Great driver who kept in touch and almost delivered my car to our door.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
273891
Quote or Order Cost:
$802

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 10/9/2009 12:43:00 PM
Thank you Nina, I am sorry for the delays in dates. I am glad everything went smoothly for the transport. I hope i get the chance to work with you again. ~Nicole~