Company Response Review Report Review
DON'T USE MAGIC CARPET AUTO TRANSPORT!!!!!!!!

Yadong Yu Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/3/2010 10:21:00 PM
If you are really amazed by its high rating and want to try, don't tell them your check number before the truck is dispatched. Otherwise you lose your leverage and they will do whatever they want. Just name a few: long holding, delay, price increase... They won't claim any responsibility for these, because of the fine print "pick-up date is not guaranteed"!

I had an issue with this company last year which was not successfully mediated by Better Business Bureau. There's really not much BBB can do except giving MCAT C- rating. MCAT obviously doesn't care about this C- at all. Anyone want to transport his car will first come to this website. Magic carpet along with Domestic and Cascade, which are under the same administration simply dominate this system. The catch? $50 rebate for 5-star review!
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
271556
Quote or Order Cost:
$1016

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/14/2010 12:29:00 AM
***DUPILCATE** Yadong, I do apologize for the cost of the shipping going up. My job is to get your vehicle moved. We do not take any monies from our clients until our truck partner picks up your vehicle. I offered you a carrier that was requsting more money. The extra money went directly to the carrier, not to MCAT. again I do apologize, I made every effort to schedule your vehicle at the price quoted. -Crystal Warner-