Company Response Review Report Review
Review Summary

Daryl Gregg Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/3/2010 1:05:00 PM
This is my first time to transfer a car, So I was a little leery at first to say the least.I submitted my name to a site and was bombarded with Quotes ranging from $700+ to $300

I came across Magic Carpet who had a very respectable price of $367 ( technically $417 - a $50 rebate ) + the main factor was a great rating on the service! This helped in my choices so I called and spoke with Tony Quinn. Tony was great from beginning to end he was my single point of contact and made everything as simple as possible. Tonys service was second to none and the driver that delivered the car as well was GREAT! Car arrived 100% PERFECT.

My only gripe I have on the whole situation was when I received a call saying there's no drivers and that a driver wants another $250 to make the delivery and I didn't go for that. Than a day later I got another call saying : I have a driver but he wants another $150. I was quoted an " AS THERE WORDING " All Inclusive rate of $367 its noted very clearly on there emails to me. So to deliver my car it costed me $567 - the $50 rebate so $517 which is higher than the $367 I was initially quoted. This should be made public and known and brought up to the customer before they agree to have there car shipped.

It was not stated at all that there maybe additional charges as this would of swayed my decision in the pricing. Now lets be clear - THIS is my only gripe! Tonys service & communication was AWESOME! The car was delivered in perfect time and the driver was very pleasant to deal with. Would I recommend Magic Carpet to another user? WITHOUT A DOUBT! Just clear up all costs and ask questions on hidden fees before you commit.

TONY & MCAT ( YOU GET AN A+ in my book! ) They delivered my hard to find 6 Speed Manual G35 Sedan secure and fast.

This review has also been posted below :
http://g35driver.com/forums/g-spot/327716-my-pleasant-experience-shipping-car-review.html

Thanks,
Daryl Gregg ( Car Enthusiast )
Shipment Details
Origin State:
Vermont
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2004598
Quote or Order Cost:
$567

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/3/2010 11:03:00 PM
Daryl, Thank you for the review and I appreciate everything you said! In a perfect world, I would have loved to told you what the extra amount the carrier's would would request to take your load. Unfortunately, there were not that many trucks running from Vermont and therefore, we were at the discretion of the trucks. I just wanted to make sure I did the best job for you, because you were my customer. I am happy your Acura arrived safe and sound and if there is ever anything I can do for you or your friends/family/Acura club members, please let me know. I enjoyed working with you and would love doing it again. Please contact me at 480-821-4518 or anthony@magiccarpetautotransport.com if I can be of further assitance in the futre. Take care!!!