WTF

Chris Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/1/2010 2:12:00 PM
Here I sit reading all these great reviews about how people have gotten their vehicles on time was one of the reasons i chose to go with Magic Carpet. But here I sit 3 months later and I have still yet to even get it picked up from California. Yah weather was bad, yah there's a lot of cars coming out from California, except mine. I understand that the customer service can only do so much as to finding a carrier, but 3 months?? 3 months?!! And now I might have to pay more then what my contract stated. Something needs to change or happen quick.

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/1/2010 3:02:00 PM
Chris, I have had a carrier interested in picking up your vehicle, however you would not allow him to get it cuase yes he did request a little more money but coming from Grizzly Flats CA it is more difficult to get carriers assigned. So the carrier that was willing to get it was coming out of his way to do this job for you. However, once i brought this to your attention you didnt want to go with it that you wanted it at your rate and nothing more, also you said hopefully less cost....i sent you back an email stating that we will not be able to get a carrier for any less due to the fact that Northern Cali is not an easy to get assisgned as if we were coming from Southern Cali. I have done everything in my power to do what i can but when i dont have anyone else working with what i can get then of course things are not going to work out. When we first placed the order i did let you know that it was difficult to get carriers out of that part of cali and that if i get an offer from a driver i will be giving it to you. So i am sorry to hear that you have not been happy with our service but we have been doing everything we can to help you out.