Company Response Review Report Review
car transport

Nicki Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/22/2010 4:57:00 PM
RaeAnn was very nice but did not seem to be very knowledgable and did not explain things real well, maybe because it was the end of the day. It was difficult to get my car picked up due to where we live and took several weeks and I had to keep calling. However, I would use her again, perhaps she was still learning and she did work hard to finally get my car picked up. Kristen was extremely helpful and very knowledgable and I would definitely use her again. The carrier you chose was excellent and I appreciate that very much. I must say it should have been explained to me that I was going to have to fill this review out in order to receive the $50 rebate, it seems a bit deceiving to not reveal that to your customers.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Kansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2011179
Quote or Order Cost:
$850

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/22/2010 5:51:00 PM
Thank you Nicki for your review, I do appreciate you taking out your time. It was a pleasure working with you. You are right that I was still being trained when I placed your order. I thought I had gone over the rebate information with you and I apologise that you did not see it in the email. My intent was never to deceive you, only to work hard and help you as my customer. Take care and again thank you for your review. Best wishes in all that you do. RaeAnn 360 828 8813