Great Customer Service

Melissa B. Submitted this review about Magic Carpet Auto Transport
Review made Live: 5/3/2010 4:25:00 PM
My experience with Magic Carpet Auto Transport was GREAT. I have never bought a car over the internet before this and I will use them in the future if I ever do it again.

I received a quote in less than an hour and it was from a real person, who answered my call, on a Saturday even! Kristaan kept in contact with me through the whole process, explaining everything in a way that made it so simple.

The process was effortless, even through the point where I had to cancel since the car didn't pass inspection. She was prompt in calling me back and cancelling the order and there was no penalty, even though she did all of the leg of work.

I really appreciate how helpful this company and their rep was, even in the end when I didn't end up needing them.

I would recommend them to anyone.

Sincerely,

Melissa B.

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 5/3/2010 4:43:00 PM
Melissa - I really appreciate your taking time to write a review even though you ended up not needing our services. If I am able to assist in the future, you know I am here for you and happy to help! Kristaan 317-547-4021