Melody, I'm glad that you were overall please with our service. I also wanted to explain agian that when we hear about drivers varies. Realisticly it could be at any point. Typically we only about a week to a week and 1/2 ahead of time. If we don't catch them at that point we'll hear from them when they're on route which could be a couple days before hand. I did not want to be dishonest with you and telll you a day when we did not have a carrier. So i kept letting you know that we had time and were putting forth our best efforts. California is very backed up right now, thus, this was a hard transport to arrange. I'm sorry you felt we were not attentive enough to your situation. Typically we do not call our customers everyday unless we have status updates for them. Just becuase you did not hear from me everday does not mean i was not working on your file. Due to your dilgence, in regards to your contact with me i thought our communication went well. I did not seek additional oppurtunites to speak with you for we had already spoken in those last couple days before pick up. I know you were still happy overal and i'd hope that any future car shipping needs you would let us know. Hillary Bergeson 360-834-2900x204