Company Response Review Report Review
Kathy Ashlock

Gareth Submitted this review about Magic Carpet Auto Transport
Review made Live: 9/16/2010 1:53:00 PM
Magic Carpet reprensentatives were pretty helpful, and when Kathy was out of the office, the other representatives were just as helpful.
The transportation of my vehicles were unfortunately a little frustrating. I was told that Magic Carpet had a hard time getting a truck to be willing to pick up my shipment, mainly due to Indiana being in the middle of the country (was told most trucks were full by the time they pass Indiana). I was told that it was beyond Magic Carpet's control; however, it is still frustrating. Managed to have the cars picked up when I added a $250 "expedite" fee for both my vehicles, and even with that, the trucker requested an additional $105 on top of that.
Overall Magic Carpet and Kathy have been accomodating, and have good customer service.
Shipment Details
Origin State:
Indiana
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1323712
Quote or Order Cost:
$1999

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/16/2010 2:40:00 PM
Gareth, Thank you so much for the 5 star review. Im glad you were happy with our customer service, we all work as a team to make sure every customer is taking care of. Kathy~ 360.834.2900 x206