Company Response Review Report Review
BUYER BEWARE liars shitty company with no morals STAY AWAY

Kiki Submitted this review about M&M Freight And Logistics LLC DBA M&M Vehicle Transport
Review made Live: 3/7/2022 6:28:00 PM
AWFUL BUYER BEWARE this company will take your money and confirm a driver they don’t have.if you’re looking to be lied to several days and incur storage fees and be inconvenienced this is your company everything started Tuesday night when I inquired to order (my suv to be shipped from cali to Illinois) it all seemed legit untill I sent the deposit. once the 75 dollars(1075 for job) was sent it went downhill I never got a confirmation for any not even receipt of payment at that point I was wondering why but I ignored it next day rolls around I’m receiving more inquiries from different companies spoke with one company quote me 1375 at this point I spoke to several companies telling me the amount m&m quoted me for was far too low and no driver would pick up car since it’s inoperable just too much work for little pay received several quotes between 1375 and 1500 from other companies confronted them with this information along with the fact the job was still up and hadn’t been accepted by Driver on Wednesday afternoon chris assured me my car would be picked up by Thursday or Friday (my certain on pickup due to no driver confined Thursday gets here no confirmation on driver no new information just saying to relax well I reached out to another company and it was like night and day got my confirmation of contract moments after signing job was posted and within 3 hours my job was accepted (the company who helped me posted the job and m&m transport left them awful reviews trying to tarnish their business due to their own failure to fulfill) and my truck was picked up with no problem and will be delivered today which is Saturday I wish I had just listened to my gut in the first place these people don’t know how to do business at all I hope you close down the way I was treated and played with I could have had my car had I went with a legitimate company in the first place I don’t recommend to anyone unless you want issues and to be lied to plus storage fees
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Illinois
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
00000
Quote or Order Cost:
$1075

Company Response
M&M Vehicle Transport from M&M Freight And Logistics LLC DBA M&M Vehicle Transport Submitted this response.
Response Date: 3/8/2022 11:56:00 AM
we are sorry you had a negative experience with our company. but in your review you are leaving out a couple of points. the main one is the fact that you made multiple reservations with multiple brokers. all of them for more money than us. and you are also leaving out the fact that we already sent you back your 75 dollars more than 3 days ago. we texted you and we sent you and email confirmation. We hope everything works out for you.