Company Response
Brandy Watson/ Kathy Barnett from
McNutt Auto Logistics LLC Submitted this response.
Response Date: 5/21/2013 2:58:00 PM
The unit was originally scheduled for pickup on 4-17-2012, however carrier worked with the pickup location and made revised arrangements to pickup the unit on 4-19-2012 to accommodate the pickup locations schedule and delivered on 4-25-2012, six days later. The unit picked up in Colorado Springs CO and was transported to Jefferson City, MO. a total of 746 miles. The carrier did run late from their original estimated delivery date of 4-19 due to the delayed pickup and other deliveries along the way. The carrier gave Paul a $100.00 discount on the transport of the unit because of the delay. It is common for carriers to pickup and deliver multiple units along a route and unfortunately delays do happen because of this. Paul also received a 100.00 refund from McNutt Automotive Logistics because he disputed the rate he was charged. Paul said he was originally quoted $618.00 instead of the 718.00 we invoiced him for.