Veda Carter
Submitted this review about Mercury Auto Transport Review made Live: 3/5/2012 7:03:00 PM
I CONTACTED MERCURY INSURANCE AND JIM DEALT WITH ME UNTIL TIME OF MY CAR BEING SHIPPED THRU BY PHONE, TEXTING, EMAILS, AND EVEN JUST KEEPING IN CONTACT FOR CAR BEING PICKED UP ON TIME AND TO MAKE SURE DRIVER HAD CONTACTED ME AND IT WAS THE WEEKEND WHEN I RECEIVED A EMAIL, JIM ASKING ME HAD CAR BEEN DELIVERED....JIM CALLED ME ON A FRI., TELLING ME HE HAD A CARRIER AND WANTED TO MAKE SURE I WAS OK WITH PICK UP TIME, AND I WAS, IT WAS THE NEXT DAY FOR PICK UP AND DRIVER WAS GOING TO BE ACCOMODATING FOR I HAD MADEPLANS, ALREADY SO HE ASKED COULD HE PICK UP THAT EVENING, AND THAT WAS FINE WITH ME, I DIDNT HAVE TO GET UP EXTRA EARLY, AND CHATTED WITH DRIVER WHEN HE CAME TO LOAD MY CAR FRIDAY EVENING @ 8:00 PM, AND MY CAR WAS IN CALIF. SUN MORNING @ 9;45 AM.....VERY GOOD CUSTOMER SERVICE, JIM IS GREAT, EXT. 12 WITH MAIN NO FOR MERCURY, AND I REFERRED SOMEONE ALREADY, BUT I WILL ALWAYS USE MERCURY...A LOT OF PEOPLE TEND TO GO WITH HIGHER RATE COMPANY, BUT MY CAR GOT TO ME IN THE SHAPE I LET IT GO WITH DRIVER WITH, 2006 ECLIPSE....
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
310021-ED
Quote or Order Cost:
$485
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