Lisa
Submitted this review about Mercury Auto Transport Review made Live: 11/14/2018 10:44:00 AM
It is my pleasure to provide this review of Mercury Auto Transport. I spent so much time researching transportation companies before deciding on which one to use. What impressed me the most was in the details. From the first email that Jim Godze sent me, I knew Mercury Auto Transport was different from other companies. He provided detailed information regarding the industry and what you should look out for when transporting your vehicle. This was invaluable information!!! The professionalism was what I was looking for so I could be confident that my vehicle would be taken care of (this was the first time I had to ship a vehicle). I trusted that Jim and Mercury Auto Transport would handle my transport successfully. Jim and I kept in contact as the prospective dates changed because of my schedule. After the timeline was decided upon, Jim kept me informed until he secured a transport company. Jim took care of everything and vetted the company he thought would be best. Trusting Jim's expertise (we had been working together for quite some time at that point), I agreed on the company and everything went pretty quickly from that point on. Again, he provided detailed information (in writing) on what to expect and all the details of the transport including the driver's cell phone # (Jim had also provided his different phone numbers including his cell #). From that point, I was also in contact with the driver. Within 2 days, my vehicle was picked up and arrived at the destination 2 days later (no issues occurred during the transport). I couldn't have asked for better service! I am so very pleased with the service and I am very grateful to Jim Godze and Mercury Auto Transport!! Thank you!
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Michigan
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3005670-MJ
Quote or Order Cost:
$640
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