Company Response Review Report Review
Over & above service expected

Belinda Submitted this review about Mercury Auto Transport
Review made Live: 3/2/2021 1:06:00 PM
I have to say that Carol Ciriello went over and above service. I was requesting my car to be transported from TN.. To NC. There was a winter storm and the original drive broke down. Instead of refunding my order Carol found me a new driver fast. Once everything was set up my driver (Ron Guenot with RG’s Transport, LLC) contacted me to inform me he will be picking up my car. He stayed in contact every step of his way. It was a pleasure meeting him and he handled my car with care. I definitely recommend and would highly advise anyone interested in having the vehicle transported to cantact Carol she will make sure you are taken care of.
Shipment Details
Origin State:
Tennessee
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2764989
Quote or Order Cost:
$5000

Company Response
Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 3/3/2021 2:43:00 PM
Hi Belinda, we're so happy to hear that Carol was able to save the day and that you had a great experience with your transport! We appreciate your business and feedback, thank you for choosing Mercury Auto Transport!