Travis Tholen
Submitted this review about Mercury Auto Transport Review made Live: 8/2/2021 9:44:00 AM
I was originally looking for transport of an operational 1964 Plymouth Valiant from Aiken, SC to Laughlin, NV. I entered my info on a random site to get a quote and was flooded with emails, text messages, and phone calls from so many companies attempting to get my business. This was my first time looking into auto transport so it was quite overwhelming but one email stood out above the others. Dean Hawley from Mercury Auto Transport had sent a detailed explanation of how the transport business works and it was that straightforward honesty that I needed. Even moreso when I flew out east and had the engine blow four hours into a nine hour drive to visit family in my new car. I was stranded in a small town and worried I could lose my investment to a tow yard. It took a little while to find a driver along a route that would work for pick up but it did happen and my car is safe in my garage awaiting a new engine. Many thanks to Dean for setting things up, June for checking in, and Chad for the delivery. I really appreciate all you have done to get my classic car home!
Shipment Details
Origin:
Elkin, North Carolina
Pickup:
On Time
Destination:
Laughlin, Nevada 89029
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3923204.
Quote or Order Cost:
$2000
Company Response Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 8/3/2021 2:08:00 PM
Hi Travis, thank you for choosing Mercury Auto Transport and for leaving an awesome review!
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