Company Response Review Report Review
Informative, communicative and professional

Eco Submitted this review about Mercury Auto Transport
Review made Live: 7/5/2022 1:15:00 PM
William Kuchtiak at Mercury Auto Transport was so helpful in my decision to ship a car from Florida to the Midwest. He explained to me the whole process of booking (first by email, and then on the phone) and answered all my questions. Even though there are not many carriers coming this way, since most are on the East Coast routes, he first submitted a lower bid at my request and then raised it as needed for the carrier to agree to pick it up. I appreciated his communication skills, always keeping in touch and explaining each next step of the process, including by email since that was my preferred method. HE made sure I understood how the process of submitting an order and getting it filled occurred. The emails were easy to read with one action step at a time. Pickup and delivery went smoothly, driver was very nice, and I am so happy to see my Acura! Thanks Mercury Auto Transport!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Iowa
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8203830
Quote or Order Cost:
$1200

Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 7/5/2022 9:07:00 PM
Thank you for your review, we appreciate your feedback. We do our best to get you the lowest price possible with a reputable carrier. We are glad to hear that everything worked out well. Thank you for your business.