At Mercury, all of our quotes are estimated shipping prices based on the demand of any particular route at that time. And like yours it's not a very popular routs it's very hard to quote. We, the brokers are not the ones who set the final prices, it is the drivers/carrier companies that do. They are able to view all of the vehicles traveling on certain routes and pick the ones offering up the best prices. And as Joe explained to you Durango, CO is very difficult to get a carrier to go to as it is nowhere off of a main highway Joe's lack of communication with you regarding your transport and what is and is not fully allowed during its transport is absolutely unacceptable and he will definitely be spoken with about that. Our goal is to make sure that all of our customers are fully informed on the entirety of the transport process and how everything works from beginning to end, and I apologize as it seems that clearly was not the case with you and your transport.