Company Response Review Report Review
Best Auto Transport Service Company that has people who care!

Leroy Beaulier Submitted this review about Mercury Auto Transport
Review made Live: 7/27/2024 6:12:00 PM
After enduring a frustrating experience with a horrible auto transport service that left me feeling defeated, I was beginning to lose hope. The initial booking had been made over 30 days ago, and after numerous delays and broken promises, unanswered calls, I finally made the decision to cancel just yesterday. But then, a ray of sunshine broke through the clouds when I connected with Eric La Gra from Mercury Auto Transport. In less than 24 hours, he turned my situation around and organized the transport effortlessly, all without charging me a single extra dime. Eric not only expertly managed the logistics of shipping my daughter’s car but also exuded a level of genuine care and compassion that is so rare in today's business world. He even declined my attempts to tip him, insisting that his satisfaction came from helping me. It was a refreshing reminder that there are still good people out there who truly prioritize their customers' wellbeing above all else. If you ever need to ship an automobile, I recommend Eric at Mercury Auto Transport highly enough. His commitment to service and integrity has made all the difference in what could have been a prolonged and painful process.
Shipment Details
Origin State:
Maine
Pickup:
On Time
Destination State:
Maine
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
17808680
Quote or Order Cost:
$700

Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 7/28/2024 12:35:00 PM
Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.