Lisa
Submitted this review about Mercury Auto Transport Review made Live: 1/25/2010 10:01:00 AM
This was my first time transporting a car and i was scared after reading many horror stories and using 2 companies that flat out lied to me. I talked to Kat, who explained how everything works, she was very nice and informative. I even called her at 11PM at night and she actually answered! She helped me get things started right away. The carrier was a couple days late on picking up the car but Kat was always there when I called letting me know everything that was going on and assured me that they would be contacting me. The driver came two days late, but I am glad Brian in dispatch was easy to get a hold of and always let me know what was going on. My car got here only 1 day late and was in good condition. I am glad the people at Mercury auto transport are on my side and I will only work with them!!!!!!!!!!! Thank you so much from the bottom of my heart!!!!!!! You truly are gems over there!!!!!!!!!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
102535
Quote or Order Cost:
$1025
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