Review Report Review
Car is still not delivered they are not returning my phone calls

sarah Submitted this review about Mercury Auto Transport
Review made Live: 3/15/2011 6:35:00 PM
I chose Mercury because I spoke to a nice Gentleman who sounded like he knew what he was talking about. I called several times with immediate responses until the day the car was "supposed" to be picked up. After the car was never picked up and I never received notification, I soon called to see what was going on, since my Mother works and could not take off another day to wait for pick up, they told me to leave the car in the parking lot with the keys inside the car. The car was picked up late but I was never notified, I was worried that the car could have been stolen. I called Mercury over and over again with no response. The car was supposed to be delivered March 11 with up to 72 hours extra time to be delivered, it is now March 15, I still have not heard back from anybody at Mercury and the car is still not here. I would proceed with caution when dealing with this company, I would not use or recommend Mercury to anybody.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
211762-FX
Quote or Order Cost:
$825