Mrs. Boos is telling the truth, AAMCO was very unprofessional and would not return any of our calls as well as the customers calls. This was very frusterating for us as well as for the customer. This was a new sub-contracted driver that we recieved, and after receiving all the drivers packet informations, did the back-ground check and everything was cleared, we sent them the order. This will also be the last time we use their services. We have added their name on a black list for other brokers not to use as well. This is the first time this has happened to us since we have been in business and we will take full responsibility for her bad experience. We returned the broker fee to the customer and gave our deepest apologize. As a broker company, it is sometimes out of our control of the professionalism of the sub-contracted drivers, and we hope this never happens again. Again, our deepest apologize. Many Blessings, Letty Pena Monstar Auto Transport