Ed
Submitted this review about Montway Auto Transport Review made Live: 10/3/2015 7:14:00 AM
After contacting 3 other brokers as well as posting on an automated web-site service, I chose Montway.
I found their customer service to be excellent. The 3 persons with whom I had contact were significantly more knowledgeable, polite, and/or more prompt with their responses than other brokers' employees with whom I had contact. They were consistently helpful in timely ways throughout the process.
Montway's price was also the lowest even with a hundred dollar charge for packing goods in the passenger compartment: $100-$400 lower than their competitors.
While the pick-up was two days after the initial date of availability, it was within the promised 5-day window. On the day of pick-up, they were helpful when I needed assistance in contacting the carrier driver at the last minute. I highly recommend you obtain a bid from Montway as well as see what you experience in their customer service.
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
218337
Quote or Order Cost:
$1369
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