Cori
Submitted this review about Montway Auto Transport Review made Live: 12/22/2015 2:55:00 PM
Overall I am satisfied. My only issue was that the communication Montway said that the carrier would give was inaccurate to what the company actually provided. There was no 48, 24, or even 1 hour call before delivery/pickup. We rarely were able to connect with the driver/carrier in real time. Even when we tried to communicate with the driver it was not reciprocated in a manner that was Efficient. I just wish that Montway had tried to communicate with us on behalf of the carrier, especially since it was stated in the original email that we would be contacted beforehand by the carrier. In summary: Montways communication was perfect, the carrier they chose, A Line Auto Carriers Inc ,was poor.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Nevada
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24116
Quote or Order Cost:
$1059
Car Condition
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