Review Report Review
Horrible Customer Service and Shipping Company nightmare

Danel Submitted this review about Montway Auto Transport
Review made Live: 1/27/2016 3:45:00 PM
I used the uShip website/Application to ship a brand new compact vehicle from Boston to San Francisco. The original pickup/dispatch date was 12/28/2015 indicated by Montway and Uship. The car did not get picked up until 1/11/2015 off the dealership lot. I been waiting over 2 weeks after the car finally was picked up and shipped, with the original delivery date between the 23rd and at the latest the 26th of January the same month. When asked about the the status of the vehicle on multiple calls I have placed to this company's customer service on when I should expect delivery, I get the repetitive response "Should be there today or tomorrow". I still have not received my car, and it seems this company doesn't really care to escalate nor find out where you property is.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
245305
Quote or Order Cost:
$1250