C/S rep and driver confusion

Johnny Submitted this review about Montway Auto Transport
Review made Live: 9/8/2016 4:00:00 PM
My only complaint was having to give the customer service rep the name and phone number of the person receiving my car multiple times. And despite me telling them I wouldn't be available to receive the car or answer the phone on the delivery date because of work, they still called me because the driver couldn't find the name I gave them... Again!