Rick H
Submitted this review about Montway Auto Transport Review made Live: 10/17/2016 1:54:00 PM
I recently purchased car online requiring enclosed shipping from MT to CA. I solicited bids on Uship, & contacted a few shippers/brokers directly. Montway was The most reasonably priced & eager to earn my business. I phoned on a Sunday and placed order. Immediately received email confirmation dispatch would notify me ASAP. It took 2 days and they emailed me that A1A transport would be the hauler. I went online &milked their website but has reservations when I read the Yelp & Google reviews which were not very glowing. I phoned Montway with my concerns and spoke with Kevin, a manager. He advised Montway had over 500 loads with A1A & great results. He advised Central Dispatch had excellent reviews and advised I could cancel the dispatch if desired but it may take a few days to find another hauler available. He suggested I call Alex, the driver from A1A before I make a decision. I agreed and did phone Alex the Driver from A1A transport. He was great and assured me he would take car of the car, was ready to head toward the pick up & provided an estimated arrival window of 3 hours for Friday Morning.
Friday Morning arrives & the seller phones me advising Alex was early & had truck ready to load. He introduces self & conducts through walk around. I receive email from Montway car is loaded & en route. Alex the driver texts me early Saturday morning asking if ok to deliver a day early & if 6:00Pm was too late? I was eager to get my car & told him anytime was fine. He texts me again @ 4:30 advising about 1.5 hr. out & confirm again. Alex arrives @ 6:30Pm in pouring rain, unloads really nice Mercedes, then my car & parks it right in my garage. I walk around and it is "as shipped" with no damage. I paid Alex in cash and he was gone.
Great first experience having a car shipped and thankful for Montway & Alex the Driver. I will leave positive feedback on both Google & Yelp to help A1A & Montway out. I would use them again in a moment and have told my buddies of my positive experience.
Shipment Details
Origin State:
Montana
Pickup:
Early
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
344056
Quote or Order Cost:
$1500
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