Company Response Review Report Review
Final Payment

Cassandra Bell Submitted this review about Montway Auto Transport
Review made Live: 9/18/2017 2:50:00 PM
When the driver arrived he disputed the final payment. I had to show him an invoice from my email that had the final payment amount. Then he called the company to discuss the finall payment. Totally miscommunaction.
Shipment Details
Origin:
CityName, California 91304
Pickup:
On Time
Destination:
CityName, California 91304
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
775.00
Quote or Order Cost:
$756

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/18/2017 8:15:00 PM
Hello, Cassandra! Thank you for sharing your experience with Montway and for allowing us to assist you with your vehicle transport. We understand that it can be stressful when relocating and choosing a reputable company to ship your vehicle with. Yes, sometimes mistakes do happen, and we are glad that the payment issue was resolved with the carrier immediately. Thank you for your business and we look forward to assisting you in the future.