Company Response Review Report Review
Good Enough

Robert Le Submitted this review about Montway Auto Transport
Review made Live: 11/4/2017 12:23:00 PM
My car was picked up and delivered on time. Time estimates were off but everything was delivered on their estimated days. I had to contact their transport company Cowboys Transport & Delivery a couple of times as I haven't had much communication with them. Maybe a call in the morning would of been nice to know so I can prepare for pickup/delivery and not wait all day wondering if they are going to show up or not. There was no damage to my car but it was dirty, which is expected for the path that was travelled. Overall I'm Happy with Montway as a broker.
Shipment Details
Origin:
Grand Prairie, Texas 75052
Pickup:
On Time
Destination:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
502249
Quote or Order Cost:
$599

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 11/7/2017 3:50:00 PM
Thank you for sharing your experience we appreciate your feedback. We are glad to hear that your vehicle was transported within the estimated time frame provided. We have shared your feedback with the assigned carrier/drive to avoid such instances from occurring in the future. We are happy to learn your vehicle arrived with no damage and your satisfaction with our service rendered as a broker.