Company Response Review Report Review
DO NOT USE THIS SHIPPER!!

Dave Submitted this review about Montway Auto Transport
Review made Live: 12/17/2017 10:15:00 AM
DO NOT USE THIS SHIPPER!! They contracted the transport of my vehicle to a third party that used old equipment that was not well maintained. It leaked hydraulic fluid on my car causing thousands of dollars in damage. After 3 months of trying to get this resolved the repair expense came out of my pocket. BUYER BEWARE!!
Shipment Details
Origin State:
Louisiana
Pickup:
Not Provided
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
495985
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was damaged
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 12/19/2017 9:44:00 PM
We apologize for the inconvenience, Dave. Under Federal law, the carrier that actually transported your vehicle is the one liable for any damage. Our in-house claims team did walk you through the options you had to resolve your damage. We do apologize if the outcome of those options was not in your favor.