Company Response Review Report Review
Car delivery/transport.

Paula Ferrara Submitted this review about Montway Auto Transport
Review made Live: 11/23/2019 1:56:00 AM
Customer service was wonderful. Delivery was several days late. Actually three different delivery dates and times were promised and not delivered. They were apologetic, not always timely with phone calls, but car was delivered safe and undamaged. Cost us much extra for a rental car which would have been a great customer experience to have split the cost. Know we have to give leeway for delivery but was promised three different times when they were close by and reneged on time with no calls till I called them. Would use them again with certain assurances because car was delivered in great shape and workers were pleasant!
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1495
Quote or Order Cost:
$1495

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 11/27/2019 7:31:00 PM
Thank you for the feedback and review, Paula. We will audit your order to improve our services.