pricing change

L King Submitted this review about Montway Auto Transport
Review made Live: 4/3/2020 2:54:00 PM
I contact Montway and was given a price. Trying too set a date was vey difficult and could not get a commitment on pick up. On the last day I am offered a new price of $150 more . Seems like price gouging and leaving me with no choices Tried to get an adjustment and was told NO

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 4/14/2020 3:46:00 PM
Hello. The industry dictates pricing, our job is to present those options to our customers. Because the goal is to get a carrier assigned to transport the vehicle, we offer every transport option to the customer. It is the customer’s decision whether to proceed with that option or not. Working at the quoted price is not an issue, we could continue to seek out a carrier for the quoted price. As stated in our terms and conditions accepted by the customer upon booking is that all dates are estimated. Meaning there is no time frame as to when or if a motor carrier will want to transport the vehicle at the customer’s preferred price. We apologize for any inconvenience. If you would like to provide further feedback, we encourage you to contact us at feedback@montway.com.