Review Report Review
A pleasant and reliable company

David Submitted this review about Montway Auto Transport
Review made Live: 7/23/2020 10:30:00 PM
After researching many auto transport companies, Montway came in with the best pricing. I was a little hesitant only because the adage "you get what you pay for" is typically true. From the moment I decided to use Montway, though, the experience was extremely pleasant! The agent who assisted me in making the reservation was professional, courteous and knowledgeable. I explained that our dates might change, and that was no problem. As the original pick-up date approached, I was contacted by Montway with a driver name and pickup window. Unfortunately, my vehicle wasn't ready for pickup yet, so we had to reschedule. Montway cancelled the current truck and worked to find another (it took a little while because my vehicle was a bit off the beaten path, but Montway updated me as they searched for a new driver). Once they found a new driver, I was sent all the contact info. Pickup went perfectly and the vehicle was delivered at the promised date and time. The driver was extremely nice, was communicative (I called and texted for updates and he always responded) and the car arrived in perfect condition. I absolutely would recommend Montway for anyone needing to transport a vehicle and I will be referring them to friends and family. If I had one suggestion, it would be to have a way to look up the trip progress on the website, but that would just be icing on this incredible experience. Thank you for such a stress-free experience!
Shipment Details
Origin:
Walla Walla, Washington
Pickup:
On Time
Destination:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
884194
Quote or Order Cost:
$1049