Hello Robert, we apologize for the inconvenience. But this is exactly why we provide estimated delivery dates and not guaranteed delivery dates. Delays can occur at any time for many reasons. And the resources accessible to auto logistics are nowhere near the same level as something such as small package delivery. We ask that all customers review our terms & conditions so that they understand our shipment policies. They are always available online at https://www.montway.com/terms-and-conditions. If you have any questions or would like to provide extra comments, please contact us at feedback@montway.com.