Company Response Review Report Review
TERRIBLE SERVICE

Alan Yann Submitted this review about Montway Auto Transport
Review made Live: 8/2/2021 3:25:00 PM
They promised they'd pick my car in 1-5 days, but took more than 2 weeks. Once the trucker got assigned, I immediately called them to cancel but they would charge me $200. STAY AWAY.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1137141
Quote or Order Cost:
$1900

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/16/2021 1:05:00 PM
Dear Alan, thank you for sharing your feedback. We’re sorry your experience did not match your expectations. Auto transport is a complicated process and we always do our best to deliver top-quality service. We’ll be looking into this further and may reach out to you for more information. Please feel free to reach out to us awhile at feedback@montway.com. We would love the opportunity to make things right.