RUN A WAY

Michael C Submitted this review about Montway Auto Transport
Review made Live: 3/31/2022 5:47:00 PM
Called on 3/9/22 for transport from Fl. to Ma gave them a card for payment in full they said the pick up would be sometime week of 3/21-3/27 had no contact from them so I started calling then 3/23 and days there after with the same " we are working on it " contact stopped from then on 3/28 .After a ghosting by them I left bad feedback on there Facebook page ( yes they took it down ,only the 5 star stay up ) that called and texted me ,I called there call center back but they were not sure why I was calling ???!!! Stay away for this mess .

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 4/7/2022 8:55:00 PM
Hello Michael, I am sorry to hear that our services have not met your expectations. We do our best to service shipments as quickly as possible. There are many factors that can affect driver transit times. Unfortunately, for standard shipments, we are unable to provide guarantees for the dates on which your vehicle will ship. We typically provide shipment updates as they become available via email. If you are not receiving our emails, please check your spam and all mail folders. We also recommend whitelisting our email domain to ensure no important emails are lost. Note, that Montway has no control over content posted on other websites. We would always advise individuals to check the terms of any website they post content to in order to ensure they follow those sites' terms. I would be happy to discuss the issues you describe and help in any way I can. Please email us at feedback@Montway.com with your order details. Best regards. ^RK