Company Response Review Report Review
Never showed up

Andrea Gabel Submitted this review about Montway Auto Transport
Review made Live: 8/23/2022 10:00:00 PM
Charged my credit card; sent multiple emails/communications that pickup would be TODAY - noone showed up and the cutomer service reps cannot give me any other info other than someone will contact you tomorrow. Are you ok getting charge a LOT of money (more than other companies charge) and staying home/missing work and getting the run around? Well, then give your money to Montway.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1550193
Quote or Order Cost:
$1300

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 8/26/2022 7:25:00 PM
Hello Andrea, thank you for taking the time to submit your feedback. I checked our system and couldn't find an order matching your information. It is important to us that we deliver the best service possible. Please contact us at your earliest convenience for further assistance. Sincerely, Richard K feedback@montway.com