Company Response Review Report Review
Woohoo! Best car service!

Jonni Submitted this review about Montway Auto Transport
Review made Live: 1/5/2024 11:22:00 PM
I recently had the pleasure of using Montway Auto Transport for the long-distance shipping of my car from Boston to Georgia, and I am thrilled to share my exceptional experience with this outstanding company. From the moment I contacted them to the safe delivery of my vehicle, Montway Auto Transport demonstrated professionalism, efficiency, and a commitment to customer satisfaction that surpassed my expectations. The customer service experience with Montway Auto Transport was exemplary. The representatives were knowledgeable, courteous, and took the time to thoroughly explain the entire car shipping process. They provided a detailed quote with transparent pricing, ensuring there were no surprises along the way. Their commitment to clear communication from the outset gave me confidence in their services. The logistics and coordination displayed by Montway Auto Transport were truly commendable. They adhered to the agreed-upon timeline and kept me informed at every stage of the process. The real-time tracking feature allowed me to monitor the progress of my car's journey from pick-up in Boston to delivery in Georgia. This level of transparency eliminated any uncertainty and added a layer of convenience to the entire experience. The pickup and delivery process were executed with precision. The carrier assigned to transport my car was punctual and handled my vehicle with the utmost care. I was particularly impressed by the attention to detail in securing my car for the journey, ensuring it arrived in the same condition it left. The professionalism of the driver and the entire Montway Auto Transport team contributed to a stress-free and seamless car shipping experience. One aspect that stood out was Montway Auto Transport's commitment to customer satisfaction. They were responsive to any inquiries or concerns I had along the way, providing reassurance and assistance promptly. This level of customer-centric service is a rarity and greatly contributed to my overall satisfaction with the entire process. In terms of cost, Montway Auto Transport offered competitive pricing without compromising the quality of service. The final invoice aligned with the initial quote, and there were no hidden fees or unexpected charges. The value for the service provided was truly outstanding. In conclusion, Montway Auto Transport is a top-tier car shipping company that excels in every aspect of the process. From their customer service to the meticulous care in handling vehicles and the transparent pricing, they have set a standard that others should aspire to reach. I wholeheartedly recommend Montway Auto Transport to anyone in need of reliable, efficient, and trustworthy long-distance car shipping. They have earned every bit of this 5-star rating and my highest recommendation!
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
000000
Quote or Order Cost:
$900

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/8/2024 4:59:00 PM
Hello Jonni. We are incredibly grateful for your detailed and glowing review! Hearing your satisfaction with every step of the process, from our knowledgeable customer service to the professional delivery, means the world to us. Your trust in Montway Auto Transport motivates us to continuously strive for excellence and exceed customer expectations. We're thrilled you found our pricing transparent and competitive, and that the entire experience was stress-free and seamless. Thank you for choosing Montway and for your enthusiastic recommendation! We wish you all the best on your new journey in Georgia.