Company Response Review Report Review
Trailer condition

Lee Submitted this review about Montway Auto Transport
Review made Live: 10/28/2024 2:07:00 PM
I have used Montway in the past and was a satisfied customer. The company that Montway contracted to pickup my 69 GTO for transport this time showed up with a trailer missing a tire and the loading ramp in poor condition. The driver could barely speak a little English but really did not know how to communicate with me at all.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2477344
Quote or Order Cost:
$649

Car Condition
  • Vehicle was damaged
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 10/31/2024 2:02:00 PM
Thank you for your feedback. We strive to partner with only the most reliable and professional motor carriers. If you encounter any issues, please reach out to Montway immediately. Unfortunately, we cannot locate your order with the information provided. If you haven't done so already, please contact us at feedback@montway.com with your order details, so we can investigate this matter further.