Company Response
Elizabeth Miller from
MoverJet Logistics Submitted this response.
Response Date: 3/14/2019 6:19:00 PM
We highly appreciate all feedbacks, but your vehicle was shipped for $725. From the beginning, you were notified by shipping agent that the quote is a bit low and you should have better offered a higher price to the carrier.
Our shipping agent decided to help you out and work on your case, even though you gave us just really narrow 3 day pick up window, and we got you the best offer possible on the market, knocked down the price and the vehicle was shipped for $725 total in your pick up window, not $900, like you stated in review. And vehicle was shipped from Wisconsin, not from Iowa.
Besides this, once you have requested the quote, pick up city was on the highway, but once you gave us pick up address, pick up city have changed.
As you are stating in your review, you always had the update of the situation. An offer was good for you and for your pick up window, we contacted you after the pickup, but you have never responded back.
So we believe that we did the most in your case.