Review Report Review
Great Experience - would use again!

Lia Submitted this review about Mr. Car Shipper
Review made Live: 10/6/2021 7:41:00 PM
I had a great experience with Mr. Car Shipper! I'd never shipped a car before, and was naturally nervous and wary to send my car from California to Massachusetts. I researched other companies, but after pouring over their website, watching the videos and speaking with a rep on the phone, my fears were put to rest and I felt that I could trust Mr. Car Shipper. The company is forthcoming and transparent in their practices and costs. They're insured, and don't have any surprise fees, like some car moving companies that make you pay additional money to the driver upon delivery. Each time I called, I got connected directly to a real person who could help, unlike other moving companies (I'm looking at you PODS :) which required so many automated systems and returned calls to get in touch! My rep was Casey Fitzgibbon, who was personable, clear in explaining the process, and patient with all my questions. I even had to reschedule my pick up day and it was no problem. The whole process works best if you can be a little flexible. You give a window of days for your car to be picked up, and a week prior, they will call with an exact date. Then the day before the pick up, the transport company driver will call with an exact time. My driver Dimitri was very experienced and careful, treated my car well, and delivered it to my new home without a scratch. I would definitely recommend Mr. Car Shipper to friends, and was grateful they made things so easy, amidst a challenging cross country move. I would hire them again in a minute!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote #92606-EU
Quote or Order Cost:
$1890