Review Report Review
No Transport, PLENTY of run-around

AJ Lanier Submitted this review about Nation Auto Transport
Review made Live: 12/5/2014 4:40:00 PM
I scheduled my transport with this company (11/11) a little more than a week out from my desired delivery date 11/21 for a transport from CA to UT. I was given the dates of 11/17 and 11/19 for pickup, so I chose the 19th. On the 17th, I received a phone call stating the driver could pick up my car on 11/20 for delivery sometime on 11/21. I asked that my original date be upheld in the interest of time and scheduling. I spoke with several reps on 11/19. Elizabeth said I had a driver and some paperwork was being finalized, call back in 30 minutes. I called back continuously and after giving my name and order number I was either hung up on, or transferred to a voicemail box. I spoke with dispatch several times who always told me that he was working on it. Then I received an email the following morning, in lieu of the promised phone call with a driver- saying my order was put on hold because it was listed with other companies according to their driver. Still no answer to my calls. Would NOT recommend them again.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Utah
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30794-RW
Quote or Order Cost:
$450