Company Response Review Report Review
Never Showed UP

Reuben Submitted this review about National Auto Shipping
Review made Live: 5/28/2008 1:48:00 PM
We paid extra for a guaranteed pickup, here it is 20 days later and the truck driver still hasn't come. We never got a call from any of the dispatchers but had to contact them numerous times to figure out what was going on. To top it off, each time we talked to them they were incredibly rude and had no information for us. Finally, we demanded our deposit back and they told us they would get back to us and again never called. They ended up canceling our request without even calling to tell us. Never ever use!!!
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
Oregon
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1192
Quote or Order Cost:
$1192

Company Response
Manny from National Auto Shipping Submitted this response.
Response Date: 7/17/2008 9:05:00 AM
Reuben Schmidt. in reference to the outrage remarks from this client.1st of all customer states he paid Extra for guaranteed pick up. WICH IS TOTALLY FALSE INFORMATION. this customer whent to 3 other broker's to move his car, and he contacted us and we gave him a window of days for pick up. unfortunatly where his car was located there is very fue trucks running that route. CUSTOMER ON PICK UP THAT HAD KEYS WAS NOTIFIED AT ALL TIME. AND reuben Schmidt IS ON DELIVERY WICH STATES HE NEVER GOT A CALL.....WICH IS FALSE, FALSE,FALSE INFORMATION. National Auto refunded customer full amount. Notice this customer exagerating on comments. Reuben Schmidt vrticalychalngd25@hotm