Company Response
Manny from
National Auto Shipping Submitted this response.
Response Date: 10/8/2013 12:26:00 PM
Responding to Terrence Brannon schemelab@gmail.com (818) 359-0893 309 Central Ave Marshfield MA 02050 - - 1 St of all to all people reading your review you should be ashamed of your self for giving us a negative rating when we did a excellent job for you After you where dealing with 2 more companies that never showed up to moved your car. you called us on 9-26-2013 ( THURSDAY ) desperately to help you move your car from your mothers house. As a manager here i worked it out to get your car loaded up on the 9-27-2013 ( FRIDAY ) a day after you booked with us we loaded it up. When you booked your order we specifically told you driver should be there Monday September 31 or Tuesday November 1st. Driver unfortunately rune in to a 24 DELAY to to the auction he needed to deliver 3 cars in New jersey before delivering his car in Massachusetts. This is a Trucking business and this 19 year old kid thinks he is the only car on our trucks. This review is a retaliation towards our company from a person that doesn't have common sense.
The funny part is is gets stuck with 2 companies that never moved him. He called us we get the job done, we had a 24 delay and we get a negative 5 star for providing him excellent service?????
For a reviewers and potential clients please acknowledge we are one of the largest companies and one of the best in this industry, we try to make all clients happy but in this case our response is enough to notice this client is wrong.
Best regard's, National Auto Shipping
877-393-3232
www.nationalautoshipping.com