BAIT & SWITCH???

KAREN Submitted this review about National Transport LLC
Review made Live: 7/13/2010 3:29:00 PM
I PAID THESE PEOPLE UP FRONT 1195.00. THEY CASHED THE TRANSACTION BEFORE THEY EVEN SENT A DRIVER. THE DRIVER ARRIVED, CALLED FOR A TOW.. THE TOW ARRIVED, AND THE DRIVER TOOK OFF IN HIS RIG, ABANDONING THE JOB. I SPOKE WITH ERIN AT N.T. - SHE WAS RUDE & VERY UNPROFESSIONAL. SHE TOLD ME THAT ASHLEY HAD ONLY BEEN ON THE JOB FOR 2 WEEK AND THAT "SHE DIDN'T KNOW WHAT SHE WAS DOING.. AND BESIDE THAT IS ONLY MAKING MINIMUM WAGE" OMG!!!!!! I ASKED FOR CANCELLATION OF THEIR SERVICE, AND AS OF YESTERDAY WAS TOLD THEY WERE HAVING A MEETING TO FIGURE OUT IF THEY WERE GOING TO CHARGE ME A 3% CANCELLATION FEE!!!!!!!!!!!!!!!!!! THEY STILL HAVE MY MONEY AND I HAVEN'T HEARD A WORD FROM THEM. MY BANK WILL HANDLE THE DISPUTE WITH THEM..... I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE.