Thanks Jose for your review. This customer had initially gone with another company but after several days of no responses, he called me back & told me they had already charged his credit card for their deposit but had not completed their responsibility by providing a carrier. They had him at a very low rate which I told him from the beginning would not get his vehicle picked up. When he had enough run-around with this co he called me again, I informed how to dispute the charges on his credit card. ~ Call Sue @ 954-905-7916