Review Report Review
BEST CUSTOMER SERVICE EVER. WILL USE AGAIN...EVERY TIME FROM NOW ON.

JAMES COUSENS Submitted this review about Navy Auto Transport
Review made Live: 8/13/2015 8:35:00 AM
I HIRED ANOTHER BROKER...PAID THEM THEIR DEPOSIT OF $250. AFTER TWO WEEKS OF WAITING, THEY TOLD ME THAT THEY COULDN'T FIND A TRUCK AND DRIVER TO GO TO THE PICKUP ADDRESS... THEY ASKED ME TO PAY A UP-CHARGE OF $150., AS AN INCENTIVE FOR THE DRIVERS... EXTORTION! I ASKED FOR MY MONEY BACK....THEY TOLD ME NO OTHER BROKER COULD MAKE IT HAPPEN...BECAUSE THEY ALL USE THE SAME "POSTING BOARD"! I CONTACTED VANESSA.....SHE TOOK CHARGE...FOUND A TRUCK IN TWO DAYS...CAR WAS PICKED UP....AND SHE SIMPLY DID HER JOB. SHE'S THE BEST...THIS IS THE THIRD TIME I'VE BEEN RIPPED OFF BY THE BROKERS OUT THERE... NEVER AGAIN. I HIGHLY RECOMMEND VANESSA AND HER ABILITY TO MAKE THINGS HAPPEN. SHE WORKS HARD, AND WON'T STOP UNTIL THE JOB IS COMPLETE! A+
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
CAREY
Quote or Order Cost:
$1290