Karen
Submitted this review about Navy Auto Transport Review made Live: 5/16/2016 12:10:00 PM
I signed a contract on 5/3. To have a car arrive in Texas on 5/ 19. I was told I would be contact 24 hours before pickup. I was never contacted. On the 13 th. I called Andy who assured me of the transport. He never returned my calls or text messages for 2 days in which time he assured the driver would contact me and the car would be in Texas by the 19 th. The transported did contact me that day and assured me there was no way the car would be there by that date. I have transported two other vehicles to Texas in the past with another company and never had any issues. I cancelled my transport and will use another transport company. This was the worst company I have ever had any dealing with
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1095.00
Quote or Order Cost:
$1095
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